Field Service Engineers

During the next several weeks we will be adding information for Franklin Field Service Engineers to this page. If you do not yet see your region, please visit the Field Service Engineer page on our website for the engineer in your area.

Mike Keen joined Franklin Electric in 1997 and has been in the drilling and water systems industry for more than 38 years. In addition to Mike’s experience at Franklin, he has earned the designation of Master Groundwater Contractor with the NGWA, serving on three different committees, as well as their Board of Directors and the Manufacturers’ Board of Directors .

Mike began his career in the industry as a driller’s helper in 1974 and earned his Florida Water Well Contractor license in 1980. Since then he has owned and operated two drilling and water systems businesses in two different states. After selling those businesses, he worked as an outside sales representative for a water systems distributor in Florida then as a general manager of a large drilling firm in Tampa, FL prior to joining Franklin.

With his extensive background, Mike’s area of expertise includes well construction, pumping systems, and Franklin product application, installation, and troubleshooting.

Random Fact: Mike is a grandpa to 10 grandchildren!

Contact Mike at

Arizona/New Mexico
Todd Hofstra joined Franklin Electric in 2008 as an Engineering Lab Technician, and was responsible for prototyping, testing, and evaluating turbine products. Todd became the Field Service Engineer for the Arizona/New Mexico region in June 2011.

Prior to Franklin, Todd worked as a Quality Technician at Johnson Controls for eight years.

With a background in mechanical engineering and his previous work at Franklin, Todd’s area of expertise could be considered submersible turbines.

Random Fact: Todd enjoys cars and machine tools.

Contact Todd at

Colorado, Utah, Wyoming, Montana, Western North Dakota, and Western Nebraska
Randy Woodland joined Franklin Electric in 2004 in sales and after one year was promoted to Field Service where he trains contractors and distributors in Franklin Electric products. He has taken every Franklin training course offered and has installed all available products numerous times.

Prior to Franklin Electric, Randy worked in sales and warehouse with Berkeley Pump Company, where he received a large portion of his pump and motor training. Randy has also worked for Paramount Equipment, a Goulds Pump System Distributor, in different capacities, always gaining knowledge and working with contractors on different applications and installations.

Random Fact: Randy collects British sports cars and enjoys fishing.

Contact Randy at

Indiana,Michigan,Ohio,Ontario,West Virginia
Dave Batdorff joined Franklin Electric in 1998 as an R&D chemist, and was responsible for development and testing of encapsulants, coatings, and adhesives, and failure analyses and testing of wire and motor products.  After 6 years, he moved into product engineering for 4” motors and motor leads.  Dave became the Field Service Engineer for Indiana, Ohio, Michigan, West Virgina, and Ontario in 2008.

Prior to Franklin Electric, Dave worked as an R&D chemist in the automotive rubber weather-stripping industry for two years, and in the packaging industry with Ball Corporation as a senior chemist for 8 years.  One year prior to this he worked as a plating chemist for Allison Gas Turbines.  Dave’s background is in failure analysis and analytical testing, with a significant stint in electrochemical corrosion analysis, as well as general product engineering support for submersible motors.

Random Fact:  Dave enjoys hunting, fishing, camping and canoeing

Contact Dave at

Iowa, Illinois, Minnesota, Wisconsin, South Dakota, Eastern North Dakota, Northern Missouri and the UP, Michigan.

Fred Stebbins joined Franklin Electric in 2002 as Field Service Engineer, responsible for training contractors and distributors on Franklin Electric products as well as helping them in the field on job sites.

Prior to Franklin Electric, Fred worked at Red Jacket for 15 years, first as a lab technician, moved up to Engineering Lab Supervisor and then was promoted to Project Engineer designing both water and petroleum products.

With a background in engineering both testing and designing pumps, motors, controls and drives Fred brings a diverse industry experience supporting Franklin Electric products.

Random Fact: Fred enjoys fishing, hunting and camping.

Contact Fred at

Kentucky, Virginia, Maryland, Tennessee, North Carolina, South Carolina

David Bumbalough joined Franklin Electric in 1995, as an engineering lab technician, responsible for product analysis and data gathering for Franklin Electric 4-inch products. The almost 10 years Dave spent in the engineering lab allowed him to gather detailed knowledge on the workings of all Franklin products. His familiarity with specialized electronic equipment and elaborate knowledge of products allows him to educate, train, and help customers in the field. During his time in the lab, he completed both his Associate’s Degree in Industrial Technology and his Bachelor of Science in Business Management. Dave also has a seat on the Board of Contractors for the North Carolina Ground Water Association.

Prior to Franklin Electric, Dave worked as an inside finish electrician for All-American Homes and also ran his home-based HVAC business. Considering his professional background as a licensed electrician, certified HVAC specialist, this unique expertise has helped with the support, education, and troubleshooting of Franklin Electric products.

Random Fact: Dave enjoys DIY projects, fishing, hunting and working with electronics.

Contact Dave at

New England/Québec East

Ryan Horner joined Franklin Electric right out of college in 2004. After attending Rose-Hulman for electrical engineering, he joined FE as a Field Service Engineer in New England, New York, and Pennsylvania. For one year he worked at Franklin’s corporate office as a drives specialist before returning back to Field Service as the Engineer for the New England/ Québec East regions where he currently serves.

Ryan considers drives his area of expertise.

Random Fact: Ryan enjoys music and ice fishing.

Contact Ryan at

Filiberto Zazueta joined Franklin Electric in 2007 as the company’s Field Service Engineer in northern Mexico. In late 2011 Filiberto moved to his current position as Field Service Engineer for Texas.

Prior to Franklin, Filiberto worked as an Application Engineer for Schneider Electric where he designed electrical distribution systems.

Given his professional background, Filiberto feels his area of expertise lies in electrical instrumentation, sensors and valves, and VFDs.

Random Fact: Filiberto enjoys sports and travel.

Contact Filiberto at

6 thoughts on “Field Service Engineers

  1. Pingback: Field Service In Your Region | Franklin AID

  2. Pingback: New England/Québec East | Franklin AID

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  6. I am facing a problem in 525 kW, LV motor installed with a compressor having Thermal Sensor KTY 84-130 running via Sinamic G130 VFD. The motor has been rewound with original data but after 2.5 to 3 hours in operation the drive shows 140 C winding temp. but on the motor housing temp. recorded is in b/w. 80 to 85 C. What would be the possible reasons for this, please help?

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